Your personal information
This privacy policy explains how we collect and process your personal data. Personal Data means any information or set of information that identifies or could be used to identify you (together with other information). This includes information you share with us, what we learn from you, and the choices you make about the marketing messages you want us to send you. This policy explains how we process your personal data, what your rights are and how the law protects you.
We do not knowingly collect data related to children.
Changes in the legal framework for the protection of personal data
The legal framework in relation to the protection of your data changes on 25 May 2018, when the General Data Protection Regulation (GDPR) comes into force in the European Union.
This privacy policy tells you more about most of your rights in relation to the Regulation, but there may be other changes we need to make to this privacy policy after 25 May – we will let you know we will notify each time we make a change to this policy. We may need to ask you to accept the changes or re-consent to the use of your personal data.
1. Who are we and how can you contact us?
We are Proxes Engineering Ltd., with headquarters in the city of Plovdiv, Ring Road 268, Markovo Industrial Park, EIC: BG203284270, MOL: Yanko Zaikov.
You can contact us at the email address office@proxessengineering.com
When we refer to our website, we mean https://proxessengineering.com
2. How do we collect your personal data?
We may collect personal information about you in the following ways:
Data that you yourself share with us:
– Data you give us when you register to use our services;
– Data you share with us when you speak to us on the phone or provide us with business cards;
– Data you send us in emails or letters to us;
– Data related to your participation in our promotions or events;
– Data you send to us in the form of feedback
3. The data we collect about you
We may collect, use, store and transfer different types of personal data about you, which we have grouped as follows:
– Your identity data – name and date of birth;
– Contact details – billing address, email address or phone numbers;
– Financial data – bank account and payment card data;
– Transaction data – details of payments made by you and other details of services you have purchased from us;
– Marketing and Communication Data – Your preferences in receiving marketing communications from us, as well as your communication preferences.
We do not collect sensitive personal data about you. This includes details of race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political views, trade union membership, information about your health, and genetic and biometric data. We also do not collect information about criminal convictions and crimes committed.
4. For what purpose do we process your personal data?
Your personal data is protected by law.
We have the right to process your personal data only if we have a legal basis for doing so and the processing meets legitimate purposes. The objectives set out in this policy are:
– Purposes necessary for the use of our services;
– Purposes for which you have given your express consent;
– Purposes necessary for the fulfillment of legal obligations of Proxes Engineering OOD
5. Who do we share your personal data with?
Sometimes, in order to provide the services you have requested from us, we may share your personal information with external service providers.
We require all service providers with whom we share your data to respect the security of your personal data and treat it in accordance with the law. We do not allow any of our service providers to use your personal data for their own purposes and we only allow them to process your personal data for specified purposes and in accordance with our instructions.
6. Failure to provide personal data
In cases where we need to process your personal data in connection with a legal requirement or under the terms of a contract we have with you, and you cannot provide that data upon request, we may not be able to perform the contract we have or are attempting to perform. contract with you (for example to provide you with a service). In this case, we may not be able to provide the service you want from us, but we will let you know if this is the case.
7. Data protection
We have put in place appropriate security measures to prevent the accidental loss, use or unauthorized access, alteration or disclosure of your personal data. We also limit access to your personal data to those employees, external service providers and other third parties who have a legitimate right to access it. They will process your personal data only on our instructions and they are subject to an obligation of confidentiality. We have procedures in place to deal with any suspected personal data breach and will notify you and the relevant authorities of a breach when we are legally required to do so.
How long will we store your personal data?
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying legal, accounting or reporting requirements.
To determine the appropriate period for storing personal data, we consider the volume, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Marketing
We may use your personal information to notify you of relevant services and upcoming offers. We may only use your personal data to send you marketing communications if we have your consent or a legitimate interest to do so. You can ask us to stop sending you marketing messages at any time – you just have to contact us or use the opt-out links in every message sent to you.
Your rights
The General Data Protection Regulation guarantees you a certain set of rights that you can exercise in relation to your personal data processed by us. Specifically, you have:
– Right to receive a copy of the information we hold
You can ask us for a copy of the personal data we hold about you by emailing us at office@proxessengineering.com We will try to respond to all legitimate requests within one month. Sometimes it may take us more than a month, in which case we will let you know.
– The right to tell us if the information we hold is incorrect
You have the right to question any information we hold about you that you believe is wrong or incomplete. Please contact us by email at office@proxessengineering.com if you wish to do so and we will take reasonable steps to verify the accuracy of the information and, if necessary, correct it.
– Tell us that you want us to stop using your personal data
You have the right to:
– objections to the use of your personal data;
– or request that we delete your personal data;
– or request restriction of processing;
– or ask us to stop using them if we don’t need to (known as the right to be forgotten)
There may be legal grounds why we need to retain or use your data, which we will share with you when you exercise any of the above rights.
– Withdrawal of consent
You can withdraw your consent for us to use your personal data at any time. Please contact us at email office@proxessengineering.com if you wish to withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.
Filing a complaint
Please let us know if you are unhappy with how we have used your personal data by emailing us at office@proxessengineering.com
You have the right to file a complaint with the Bulgarian Commission for Personal Data Protection, address: Bulgaria, 1592, Sofia, “Prof. Tsvetan Lazarov” #2; Phone: +359 2 91 53 518; Fax: +359 2 91 53 525; e-mail address: kzld@cpdp.bg, website: https://www.cpdp.bg/.
Cookie Policy
We use cookies to offer you a better and more personalized internet service. The data stored by the cookies that the website uses never show personal information from which the identity of a subject can be established.
Cookie policy:
Proxes Engineering OOD, with headquarters in the city of Plovdiv, Ring Road 268, Markovo Industrial Park, EIC: BG203284270, MOL: Yanko Zaikov
What do cookies mean?
A “cookie” is a small text file that is stored and/or read by your browser on the hard drive of your device (eg computer, laptop, tablet or smartphone) by the websites you visit. Cookies also make your use of websites safer and faster by remembering your preferences (for example your registration data and language) by sending the information they store back to the original website (first-party cookie) or to another website that has set them (third-party cookie). Cookies are information files, including non-English text content, which are stored on the user’s computer for the purpose of accessing the respective website. These files allow the user to be recognized and the website to be adapted to his preferences. Cookies usually contain the name of the website to which they belong, the time for which they are stored on the user’s computer, and a unique name.
You can block or remove Cookies using your browser or third-party software, but this may prevent you from using certain areas of the Website. In certain cases, we directly ask for your consent for the site to use Cookies through our Cookies message.
What are cookies used for?
Cookies are used to adapt the content of the website to the preferences of the individual user and to optimize the service with the specified website.
What cookies do we use?
Depending on the function and the purpose for which they are used, cookies that the website uses are usually divided into the following categories:
Mandatory Cookies that allow you to browse the website and use its main functions. These Cookies are usually installed in response to your actions that constitute a request for services. These cookies are mandatory for the use of our website.
Functionality cookies are used to recognize you the next time you visit our website to offer you improved and more personalized features, such as remembering your preferences. These cookies collect anonymous information and cannot track your actions on other websites. The validity of these cookies is no more than 2 years.
Analytical and performance cookies allow us to establish the number of users and collect information about how the website is used (for example, which pages a user uses most often and whether he receives error messages on any page). This helps us to improve the performance of our website, such as providing an easier way to find what you are looking for These cookies are valid for no more than 2 years.
Advertising and targeting cookies record your visit to our website, the pages you visit and the links you follow. We will use this information to show you ads that are tailored to you and your interests. They are also used to limit the number of times an ad is shown and help us measure the effectiveness of advertising campaigns. For this purpose, we may also share this information with third parties (such as advertisers). In order to use these cookies, we need your consent. You can manage your preferences regarding cookies for advertising or targeting at any time through your browser settings (see below). The validity of these cookies is no more than 2 years.
Social media cookies allow you to share your website activity on social networks such as Facebook and Twitter. These cookies are not under our control.
Other types of Cookies that may be used at a later stage. We will inform you by updating our policies if we use other types of cookies.
Please note that we use the services of third parties to learn how you use our website in order to optimize your performance and to show you advertising content outside of our website. These third parties (including, for example, advertising networks and external service providers such as Internet traffic analysis) may also use cookies over which we have no control. You can withdraw your consent regarding the use of cookies at any time. To do this, please see the terms below.
If you want to delete the Cookies that are stored on your device and configure your browser to refuse Cookies, you can do so from the preferences settings of your Internet browser. Usually, the settings related to Cookies are found in the following menus: “Options”, “Tools” or “Preferences” of the browser you use to access the Internet. Depending on the browser, cookies can be disabled in different ways. For more information, you can visit the website in your browser.
Do cookies contain personal information?
The personal information that is accumulated through cookies can only be used to perform certain operations for the user. Such information is encrypted in a way that makes access to it by unidentified persons impossible.
Cookies used for statistical purposes and internet traffic monitoring:
Google Analytics
Our website uses Google Analytics, a web traffic analysis service provided by Google. Google Analytics uses cookies to help the website analyze how you use it. The information collected by the cookie relating to your use of the website (including your IP address) will be transferred to and stored by Google [on their servers]. Google will use this information to evaluate how you use the website, compile activity data for individual website operators and provide other services related to reported website activity and internet usage. Google may transfer this information to third parties when required by law or in cases where these third parties process information on Google’s behalf. Google will not associate your IP address with other data that is stored by Google. You can decide to opt out of Google Analytics without this affecting your ability to visit our website.
Detailed information about Google Analytics and privacy (including how you can control the information that is sent to Google) can be found at https://policies.google.com/privacy/partners or Google Analytics: http://www.google.com/analytics/learn/privacy.html
In order to prevent possible tracking, you can install an “add-in” on your browser (http://tools.google.com/dlpage/gaoptout).
Cookies used for direct marketing
Google DFP Platform
In order to receive advertising and marketing content tailored to your preferences, our website uses the DoubleClick for Publishers (DFP) technology provided by Google. The information collected by the respective cookie about your use of our website (including your IP address) will be transferred to and stored by Google [on their servers]. Google may transfer this information to third parties when required by law or in cases where these third parties process information on Google’s behalf. Google will not associate your IP address with other data that is stored by Google. Detailed information about Google Analytics and privacy (including how you can control the information that is sent to Google) can be found at https://policies.google.com/privacy/partners.
Deleting cookies
Usually, the applications used for surfing the web sites allow the storage of cookies. This setting can be changed so that the automatic storage of cookies is blocked on the website or the user is informed each time before cookies are stored on the computer. Detailed information about the different ways of working with cookies can be found in the settings of the web application. Disabling cookies may prevent some functionalities of the website. You can choose to delete our or third-party cookies through the options of each browser. This may affect the interaction with our site or another site. More information about deleting cookies can be found at http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html or see
www.youronlinechoices.eu which contains more information related to preference based advertising and online privacy.